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How to reset my password How to reset my password

If you have an upgraded account, you can reset your password by entering your username, library card number and PIN or by answering your previously selected security questions.

You can set up security questions in Your Profile. Visit our Not got an account page? to find out more about upgraded accounts

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You must first login with your library card if you want to create a Username

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Staffordshire County Council,
Tipping Street,
Stafford,
ST16 2DH
0300 111 8000
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